Yazatel was born out of a sincere desire to do telecommunications right

The Cloud has turned Business Phone systems, PBXs, into Communications Hubs touching every aspect of a business’s daily operations.  Just take a look at this very complicated graphic as an example:

The Edge in Yazatel’s holistic approach to Business Communications includes our elegantly robust API stack of Cloud Voice, Mobility, Video, Presence, Collaboration and Analytics solutions; combined with certified tools, services, security and the people to make your Company’s Communications easy to manage and less expensive to operate. Should we also add, Intelligent?

Yazatrons

The YazaEdge begins with our team.  With more combined years of business communications technology experience than some of us want to admit, but adamantly, many who would. We pride ourselves in treating our customers like we like to be treated.  We answer calls, follow-up and solve problems with great vigor.  We even show-up at your location if we feel that’s what it takes to fix an issue.

Yazatrons

The YazaEdge begins with our team.  With more combined years of business communications technology experience than some of us want to admit, but adamantly, many who would. We pride ourselves in treating our customers like we like to be treated.  We answer calls, follow-up and solve problems with great vigor.  We even show-up at your location if we feel that’s what it takes to fix an issue.

Unified Communications

The trend toward a more mobile, remote and tech-enabled workplace is accelerating, especially now that Millennials make up the largest share of the workforce. This group embraces technology in a big way, and it’s a major factor in their employment choices. Did you know that 42% say they’re likely to quit a job with substandard tech, and 82% say workplace tech influences their employment decisions? *

From Chat, SMS to Video and content Collaboration, Yazatel’s UC platform excels in multi-device simplicity

*according to the Dell and Intel survey

Unified Communications

The trend toward a more mobile, remote and tech-enabled workplace is accelerating, especially now that Millennials make up the largest share of the workforce. This group embraces technology in a big way, and it’s a major factor in their employment choices. Did you know that 42% say they’re likely to quit a job with substandard tech, and 82% say workplace tech influences their employment decisions? *

From Chat, SMS to Video and content Collaboration, Yazatel’s UC platform excels in multi-device simplicity

*according to the Dell and Intel survey

CPaaS

Communications Platform as a Service is cloud-based Voice on steroids that provides customer facing real-time contextual communications solutions. Yazatel’s CPaaS service provides our stack of PBX API as a full PBX or for a specific application, such as a Contact Center, all with portal access for complete management.

The bottom-line is the control of a Premise PBX without the hassles and expense.

No License Fee or Renewals  |  Optional Update Sandbox Testing  |  Open WebRTC SDK  |  Call-Path Pricing  |  Flat-Rate Call Path Pricing

CPaaS

Communications Platform as a Service is cloud-based Voice on steroids that provides customer facing real-time contextual communications solutions. Yazatel’s CPaaS service provides our stack of PBX API as a full PBX or for a specific application, such as a Contact Center, all with portal access for complete management.

The bottom-line is the control of a Premise PBX without the hassles and expense.

No License Fee or Renewals  |  Optional Update Sandbox Testing  |  Open WebRTC SDK  |  Call-Path Pricing  |  Flat-Rate Call Path Pricing

WebRTC Platform

Whether you know it or not, your company is already taking advantage of WebRTC. Standardized by the World Wide Web Consortium (W3C), the same organization that brought us HTML, WebRTC is embedded in IOS, Android and Chrome to name a few.  If you use SnapChat, Uber, Fitbit or Slack, just to name a few you’re using WebRTC. 

Yazatel’s open WebRTC APIs allow companies to easily create browser-to-browser applications for internal tasks or for customer forward apps call center interface streamlining. WebRTC APIs customization flexibility dramatically reduces time-to-implementation.

WebRTC Platform

Whether you know it or not, your company is already taking advantage of WebRTC. Standardized by the World Wide Web Consortium (W3C), the same organization that brought us HTML, WebRTC is embedded in IOS, Android and Chrome to name a few.  If you use SnapChat, Uber, Fitbit or Slack, just to name a few you’re using WebRTC. 

Yazatel’s open WebRTC APIs allow companies to easily create browser-to-browser applications for internal tasks or for customer forward apps call center interface streamlining. WebRTC APIs customization flexibility dramatically reduces time-to-implementation.

SIP Trunking

Yazatel’s SIP (Session Initiation Protocol) option helps businesses of all sizes cost-effectively consolidate their local and long-distance services onto a predictable and easy to understand Flat Rate monthly plan.

Whether you prefer a Premise-based PBX solution, or are just upgrading, Yazatel’s SIP platform gives you the call routing agility and real-time support you’re looking for. Our network handles millions of calls per day without a hitch. Yaza, that’s peace-of-mind service.

SIP Trunking

Yazatel’s SIP (Session Initiation Protocol) option helps businesses of all sizes cost-effectively consolidate their local and long-distance services onto a predictable and easy to understand Flat Rate monthly plan.

Whether you prefer a Premise-based PBX solution, or are just upgrading, Yazatel’s SIP platform gives you the call routing agility and real-time support you’re looking for. Our network handles millions of calls per day without a hitch. Yaza, that’s peace-of-mind service.

CRM Integration

Integrating your phone system and Customer Relationship Management (CRM) solution into  the same interface allows your employees to quickly find customer information during calls. But, that’s not all. Yazatel’s CRM integration will allow you to keep record of call length, update your CRM on-the-go and much more.

One platform isn’t for everyone, so Yazatel offers integrations for some of the most popular CRM and SaaS apps in the business world.

CRM Integration

Integrating your phone system and Customer Relationship Management (CRM) solution into  the same interface allows your employees to quickly find customer information during calls. But, that’s not all. Yazatel’s CRM integration will allow you to keep record of call length, update your CRM on-the-go and much more.

One platform isn’t for everyone, so Yazatel offers integrations for some of the most popular CRM and SaaS apps in the business world.

Secure MPLS Cloud

SIP, VoIP, and Video over the open internet.  Really.  Yazatel pumps our traffic via secure VPNs to our MPLS Cloud or through direct MPLS connection to your locations caressed in AT&T’s NetBond technology. We provide end-to-end and multilayered protection securing superior network performance. With as much as 50% lower latency relative to traditional cloud access over the public internet or hair pinning through a corporate data center and 3x greater availability than traditional Internet, Yazatel makes sure you’re connected and secure.

Secure MPLS Cloud

SIP, VoIP, and Video over the open internet.  Really.  Yazatel pumps our traffic via secure VPNs to our MPLS Cloud or through direct MPLS connection to your locations caressed in AT&T’s NetBond technology. We provide end-to-end and multilayered protection securing superior network performance. With as much as 50% lower latency relative to traditional cloud access over the public internet or hair pinning through a corporate data center and 3x greater availability than traditional Internet, Yazatel makes sure you’re connected and secure.

Contact Center Flex – From 2 to 2,000

The perception that Contact Centers are only for a cube farm with hundreds of users is naïve.  Any part of your business that touches the customer – billing, sales, customer care, help desk, etc. – is an area that could benefit from Yazatel’s contact center communications tools.

With Yazatel’s API stack, including call recording, an ad hock group of two can be monitored and managed while letting your customers enjoy the benefit of “Callback”, queues and faster response.  Management of more traditional Contact Centers delight in Yazatel’s WebRTC APIs with its customization flexibility which dramatically reduces the time-to-implementation curve.

Contact Center Flex – From 2 to 2,000

The perception that Contact Centers are only for a cube farm with hundreds of users is naïve.  Any part of your business that touches the customer – billing, sales, customer care, help desk, etc. – is an area that could benefit from Yazatel’s contact center communications tools.

With Yazatel’s API stack, including call recording, an ad hock group of two can be monitored and managed while letting your customers enjoy the benefit of “Callback”, queues and faster response.  Management of more traditional Contact Centers delight in Yazatel’s WebRTC APIs with its customization flexibility which dramatically reduces the time-to-implementation curve.

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